2023 Holiday Shipping & Returns Information
2023 Holiday Shipping & Returns Information
Make this holiday season stress free by ordering early to give you plenty of time to find the right spot under the tree. Our extended return times allow you to return an item with ease post holidays. Our friendly customer service team has extended hours throughout the holiday season should you require assistance with your order.
Please refer to the delivery timeline and return policy information below to guide your holiday shopping. Don’t hesitate to contact support here should you still have questions surrounding your order.
Christmas Delivery Order Deadlines
Many of our products are pre-order, printed to order, personalized, or shipped from third parties, and require additional processing time prior to shipment. Product pages include such estimates if applicable.
For products without such messaging, the following shipping cutoffs apply:
| Shipping Method: | Order By: | Estimated Delivered By: |
| Super Saver | Friday , 12/8 11:59 p.m. ET | Christmas Eve |
| Ground | Monday, 12/11 11:59 pm ET | Christmas Eve |
| 3-Day Express Saver | Monday, 12/18 11:59 pm ET | Christmas Eve |
| 2-Day Air | Tuesday, 12/19 11:59 pm ET | Christmas Eve |
| Next Day | Wednesday, 12/20 11:59 a.m. ET | Christmas Eve |
| FedEx Express Saver | Friday , 12/8 11:59 p.m. ET | Christmas Eve |
| FedEx Ground | Monday, 12/11 11:59 pm ET | Christmas Eve |
| FedEx 2-Day | Tuesday, 12/19 11:59 pm ET | Christmas Eve |
| FedEx Standard Overnight | Wednesday, 12/20 11:59 a.m. ET | Christmas Eve |
Please note that delivery estimates are not guaranteed. While we do our best to ship and deliver your order based upon this schedule, we encourage you to order early as unexpected carrier delays can occur.
Extended Returns
We recognize that some fans may need a bit more time to return gifts, which is why we've extended our regular 30-day returns period for the Holiday Season.
For purchases made between November 14 - December 24, 2023, you'll have until January 31, 2024 to return your item(s) to us as long as it abides by our Returns Policy.
As a reminder, personalized items are non-refundable. Please see our Returns Policy for full information regarding exclusions.
Customer Service Hours
|
Nov. 23rd (Thanksgiving) |
OFF | |
|
November 24th (Black Friday) |
08:00-5:00 PM EST | |
|
December 25th (Christmas) |
OFF |
|
|
January 1st (New Year's Day) |
OFF |
We are here to assist with any questions or concerns you may have regarding your order during normal business hours, Monday – Friday 08:00 AM-5:00 PM EST.
